|
Promoting the hotel and location The matter does not stop at the hotel's promotional limits. The guest does not book because of the decor, room size, or cost, but because of the other areas that surround the hotel, as customers tend to explore what is around them, so you must highlight to customers the reasons for staying in this hotel and not others, and you can also Building partnerships with some local companies to visit some areas or provide services that are difficult to provide in your hotel, all of which helps the customer learn more about the hotel. 5- Enhancing investment in marketing Investing in marketing and setting a special budget for it is linked to the peak period. you are out of competition.
The most important time to invest in marketing is during peak booking times, as you have many amazing marketing opportunities, whether via the Internet, email, or social media. 6- Improving customer service Customer service must be at its best from the Oman Phone Number Data beginning of reception until check-out. You may have wonderful and impeccable marketing strategies and plans, but they fail due to poor customer service, so make sure to train the team and provide them with the appropriate tools and work mechanisms. 7- Using technology Taking advantage of technology is also important. The process of visiting a hotel in a remote geographical location is no longer difficult. Te about?

Through guests or customers, and what brings you guests? Without a doubt, marketing, and here lies the importance of hotel marketing, as it is the path designed to work and increase profits and revenues, and without it this industry stops. We can explain the contributions of hotel marketing as follows: Reaching more guests and getting to know them: Understanding what your guest wants optimally allows you to provide what he is looking for, and to know the customer’s requirements, you should follow reviews on the Internet, the reasons for their choosing competitors’ hotels, and their preferred services. Marketing for hotel services:his can be achieved using virtual reality now, so you must provide guests with means to facilitate online registration or a virtual visit, and you can also provide a guided tour of the hotel. 8- Gain customer loyalty The core business of hotel business is based on repetition.
|
|