Motivating hotel staff: how to make employees work better

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A smart business owner knows that to be successful, employees need a personal interest in the outcome or a “magic carrot”: motivation that will constantly guide and support them.

A successful incentive system is an effective tool for managing personnel and increasing income. It should be realistically achievable, balanced and really interesting. It is unlikely that anyone can be enticed by free tea with cookies or a corporate party for the New Year.

In the hotel business, especially at the start, the staff receives less than in other industries. This leads to staff turnover or the appearance of work. Implementing a motivation system in the hotel will help change the situation.

The role of the manager in motivating hotel staff
The Harvard Business Review conducted a study and found that in a typical company, only 5% of employees consistently perform well. About the same number of people always treat their responsibilities haphazardly. The rest need a clear task definition, control, and interest.

Most likely, you also face regular content writing service lateness, frequent smoke breaks and absence of personnel on site, early departures home and putting off work for later. To avoid this, you need to remember the expression "people come to the company and leave the manager" and not forget about the importance of human communication.



Make time to talk to your team so that everyone understands their contribution. Explain that the good work of the hotel, and therefore the growth of salaries, depends on the coordination of actions, responsibility and activity of each.
Prove your theory by personal example. Try to change places with your subordinates at least sometimes, for example, stand at the reception desk or talk to clients on the phone.
Maintain a sense of involvement in business development. Strengthen interactions - discuss ideas and support the desire to share them, expand authority with a hint of career growth.
To work effectively, staff must be emotionally involved in your business. If a person does not see prospects for themselves, in most cases, the manager is to blame.